Product update August 2026: the summer loyal really picked up speed

Product update August 2026: the summer loyal really picked up speed

Rarely have we shipped this much in such a short time: July and August 2026 brought a dozen new features to the loyal portal — many of them straight from our pilot customers’ feedback. Here is the complete overview.

Marketing: automations with weather and wallet push

The automations module made this summer’s biggest leap. Alongside the eight established automations — birthday, welcome, newsletter, win-back, anniversary, campaign start and end, “almost full!” and reward reminder — two things are new:

Weather automations. loyal checks the daily forecast for your location and automatically launches the right campaign at your thresholds — the rainy-day coupon on a grey Tuesday, the ice-cream special on a summer weekend.

Weather actions check each location’s daily forecast (default: from 60% rain or 25 °C) and write automatically — by email and, if you like, as a wallet notification.

Wallet push per automation. Every automation can now deliver its message as a wallet notification on the lock screen, in addition to the email — with your brand as the sender. And with notifications to segments you target customer groups by stamp count, e.g. everyone just two stamps away from their reward.

Switch it on once — it runs automatically. This is how the “we miss you” email reaches your guests.

Operations: the stamp scanner and new stamp rules

With the stamp scanner in the portal you award stamps without a POS system — any smartphone or tablet becomes a terminal, including new-customer registration right at the counter and separate accounts per location.

The stamp scanner in the portal: award stamps without a POS system — any smartphone or tablet becomes a terminal.

Behind it sits a new rules engine for campaign mechanics, fully self-service:

  • Collection window: points expire automatically after X days.
  • Challenge mode: fixed campaign periods with a clean “Challenge finished”.
  • One-off campaign: after redemption the card permanently shows “Redeemed”.
  • Registration stop on a cut-off date and a daily limit per customer.

Presence: sender domain, card design, 7 languages

  • Your own sender domain: your campaigns and automations now come from your own address (e.g. news@your-restaurant.com). Set up DKIM and SPF in the portal with a status display.
  • Card configurator expanded: your own stamp symbol as a vector, pin-sharp stamps on every display and a freely assignable extra field on the pass — such as “10× = 1 month free”.
  • Portal in 7 languages: German, English, Spanish, French, Turkish, Russian and Arabic — the latter with a full right-to-left layout.

Administration: locations, API and dashboard

  • New location dialog: addresses with autocomplete (worldwide), structured opening hours including lunch breaks and a PIN control for fraud protection.
  • Self-service API keys: generate and rotate POS keys yourself in the portal — the freshly modernised documentation lives at docs.loyal-app.de.
  • Dashboard: quota display for coupons (“17 of 50 redeemed”), PDF export for your reports and explainer hints on every metric.
  • Explainers everywhere: every new portal setting ships with its own mini demo — so self-service truly works without a manual.

Try it

All features are live and included in the existing modules — most of them in the wallet module, which starts at €50 net per month. The details: email & weather automations, stamp scanner, pricing.

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