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loyal

Loyalty Light — wallet loyalty

Wallet cards (Apple & Google)Stamp scannerEmail & weather automationsCouponsRefer a friendPush notifications & customer data

Hospitality

Digital menuDigital conciergeSelf-ordering

Online shops

loyal COMMERCE — loyalty API for online shops

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  • loyal portalThe new customer portal
  • Login for existing customersLoyal App & PDF menu (previous system, accounts before April 2026)

Create new accounts in the loyal portal.

Start for freeLogin for existing customersLoyal App & PDF menu (previous system, accounts before April 2026)

Where sign-ups come from

Supplementary privacy notice · As of 9 October 2026

This notice supplements our privacy policy. The controller is Loyal Systems Innovation GmbH, contact details in the imprint.

What we pass on

When you click a sign-up button on our website, the link to our customer portal carries which button and which page you came from, the language of the page, the first page of your visit, the name of the website that referred you, and any campaign tags in the link you used to reach our website (so-called UTM parameters). We do not set cookies for this, store nothing on your device and use no third-party services.

What we store

If you create a business account, we store these details with your account. We also record when you reach key steps, such as booking a module or issuing the first loyalty card. We do not store IP addresses, browser identifiers or the full address of the referring page for this.

Why

We evaluate this information only internally and in aggregate, to understand which content and channels lead to sign-ups and how well new customers get started. We do not share it with third parties.

Legal basis and retention

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is improving our offer and website and aligning our marketing spend with actual results. The data is deleted when your business account is deleted.

Objection

You can object to this processing at any time. Write to us athi@loyal.contact.

loyal

loyal is software by Loyal Systems Innovation GmbH, Hamburg: digital stamp cards in Apple and Google Wallet, digital menus and loyalty points for online shops.

Products

Wallet cards (Apple & Google)Stamp scannerEmail & weather automationsCouponsRefer a friendPush notifications & customer data
 
Digital menuDigital conciergeSelf-orderingloyal COMMERCE — loyalty API for online shopsCustom solutionsPricingFor developersAPI documentation

Company

PartnersBlogContactLicensehi@loyal.contact

Legal

ImprintPrivacy policyPrivacy: sign-upTerms (partners)

© 2026 Loyal Systems Innovation GmbH

Login for existing customersFor Loyal App and the PDF menu in the previous system, accounts created before April 2026. Create new accounts in the loyal portal.